Frequently Asked Questions

Q: Where Are you?
A: We are right in town next door to the picture theatre. Have a look at "How to find us", we have provided you with detailed instructions as well as a map locating us in the Mt Maunganui area.

Q: What restaurants can I use as a charge-back?
A: There is a detailed list of great restaurants here, but you can find more by going to their websites. Restaurants you can use charge-back in are marked with *.

Q: Can you charge back to my company?
A: Absolutely, but it will be necessary to arrange for charge-back authority before your stay. (Policies)

Q: Do you have wireless internet facilities?
A: Yes, we can provide you with secure wireless internet in the convenience of your own room – in fact the first two hours are free!!

Q: What parking is provided?
A: On-site off-street parking is adjacent to all suites and units with three under cover parks. This parking is for guests only. If parking is required for two vehicles or for trailers please contact us to make arrangements.

Q: Is an additional night available if I need it?
A: If we have a room available to suit your needs.

Q: What conference / meeting room facilities do you have?
A: We offer a wide range of conference / meeting options including catering. We have included all the information you will need here including a downloadable PDF information pack.

Q: What facilities does your Motel provide?
A: We provide a wide range of facilities catering to your needs for both business and pleasure. We have included a full list of everything we can offer you here.

Q: What activities are near you for me to do?
A: The Bay of Plenty offers plenty to do and see; for a full list, have a look at the Regions page.

Q: Do you have a laundry?
A: Yes, and laundry powder can be purchased from reception.

Q: What prices do you charge and what deals do you have?
A: Our tariffs can be found under Rooms, and special deals (which change all the time) can be found on our Website Home Page.

Q: Can you accommodate groups?
A: Yes we can accommodate groups, please contact us to find out what special rates we may be able to offer you.
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